Shipping Policy

 

📦 Shipping Policy

Welcome to the Never Too Small Store! We’re committed to making sure your order arrives safely, quickly, and with care. Below is everything you need to know about our shipping process.

🌍 Shipping Destinations

We ship to most countries worldwide, including:

  • Australia, United States, EU countries, United Kingdom, Canada, New Zealand, and more.

  • We ship to most countries worldwide, but we currently are unable to send orders to Russia

If you're concerned we'll have issues delivering to your location, please contact us at support@nevertoosmall.com and we’ll do our best to help.

🚚 Shipping Methods & Timeframes

We partner with trusted international couriers to ensure fast and reliable delivery.

Region Shipping Method Estimated Delivery Time
Australia Couriers Please / Aramex / AusPost (Magazine Subscriptions only) 3–7 business days
United States Fedex / DHL / USPS (Magazine Subscriptions only) 5–10 business days
Europe YunExpress / FedEx / DHL / Deutsche Post (Magazine Subscriptions only)  5–12 business days
Rest of World DHL / Local Couriers 7–15 business days

Orders are shipped from our distribution centers in Australia, the Netherlands and USA. Rest of the World orders are sent from the USA. For Magazine Subscriptions, Rest of World subscriptions are sent from the Netherlands via Deutsche Post.

Note: These are estimated delivery times. Delays can occur due to customs, holidays, or peak periods.

💰 Shipping Costs

Shipping costs are calculated at checkout based on your location and the size/weight of your order.

  • Australia: From AUD $7

  • US: From USD $7

  • EU: From EUR €6

We occasionally offer free shipping promotions, so keep an eye out!

🛃 Customs, Duties & Taxes

Depending on your location, you may be responsible for import duties and taxes. These charges are determined by your local customs authority and are not included in our prices or shipping costs.

📦 Order Processing Times

  • Orders are typically dispatched within 2–4 business days.

  • You will receive a tracking number once your order is on its way.

🕵️ Tracking Your Order

All orders come with a tracking number, which will be emailed to you after dispatch. You can track your shipment via the link provided in your email. 

Magazine Orders are sent via local post services, e.g Australia Post Print Post and are not tracked.

📭 Missed Deliveries or Lost Parcels

If your package is delayed or appears lost:

  • Please first check the tracking link.

  • Contact the courier using your tracking number.

  • If unresolved, reach out to us at support@nevertoosmall.com and we’ll assist you.

🔄 Returns & Exchanges

Please refer to our Returns Policy for detailed information.

❤️ Questions?

We’re here to help! Reach out to support@nevertoosmall.com with any shipping questions.